The National Galleries of Scotland respects and safeguards your privacy. We are committed to upholding your privacy as a valued customer, member or user of this website. The personal data we collect, process or use is treated securely and in accordance with the National Galleries of Scotland's privacy policy, described below. Whenever you give us personal data, you are consenting to its collection and use in accordance with this policy.

What personal data do we collect?
We collect aggregate information site-wide, including anonymous site stats. We also log domain names and/or Internet Protocol (IP) addresses. You will be asked for personal data such as your name, address and e-mail address when you register, join as a member, make an enquiry or order products and services from us.

E-mail communications
We use 're-direct' tracking and also invisible gif images in order to monitor general interactions such as 'click-throughs' and message open rates.

How do we use your personal data?
Where appropriate, we use your personal data:

  • to provide goods and services to you or your organisation;
  • to tailor your web experience; for basic profiling purposes;
  • to let you know about other goods and services in which you may be interested;
  • to inform you about changes and improvements to this website.

If you register you will receive e-mail communications alerting you to news and offers. We do not send such messages without permission. You have the option not to receive these.

Transfer of data
By the nature of the Internet, the personal data you supply through this website may be sent electronically to servers anywhere in the world. It may be used, stored and processed anywhere in the world, including countries outside the European Economic Area. Bear in mind that many countries outside the EEA do not adequately protect your rights as a data subject.

To whom might we disclose your personal data?
Your personal data might be passed to a third party if they need it in order to fulfil your order(s) for our goods and services, or to execute the communications we send to you. These offsite assistants and fulfilment houses will be required by us to make no further use of such information, nor disclose it to others. Except as set out above, we shall not disclose your personal information unless obliged to, or allowed to do so by law, or where we need to in order to run our business (e.g. where other people process data for us). In such circumstances, we ask those people to give us confidentiality or non-disclosure undertakings.

Direct marketing
You may at any time request us to stop using your personal data for direct marketing purposes. To do so, contact marketing@nationalgalleries.org or call +44 (0)131 624 6283.

Links
This site contains links to other websites. We are not responsible for the privacy practices of these and you should read their own privacy policies. The policy described here applies only to personal data collected by the National Galleries of Scotland.

Security
While no data transmission over the Internet can be guaranteed to be secure, we will endeavour to protect the security of your personal data as fully as is possible within the constraints of the current technology.

Inaccuracies and corrections
We endeavour to keep your personal data accurate and up to date. If you become aware of errors or inaccuracies, please email feedback@nationalgalleries.org.

Security Statement
Any credit or debit card details you provide will be processed, transmitted and stored securely. Financial details are automatically encrypted by our web servers using a SSL digital certificate which can be verified from within the web browser window before entering any details.

Changes to this statement
The National Galleries of Scoltand's privacy statement may change at any time, so you may wish to check this document each time you visit our website.